State Farm® Insurance Agent Joseph Ferro

"Ryan was such a a great help. He worked with me and got my insurance lowered which was what I was striving for plus stayed late I am sure to work the insurance out with me to make sure I was getting what I needed and wanted. Keep up the great work Ryan. It is much appreciated. Thank you, Sincerely, Tammy Lea"

"I've been working with Joseph Ferro at State Farm Insurance, and I couldn’t be more satisfied. He’s extremely professional, always follows through, and truly a man of his word. It’s refreshing to work with someone you can trust. Highly recommend!"

"I really like working with this office. Google rating doesnt lie. Easy to work with, great coverage rates."

"I’ve had an amazing experience working with Alex at State Farm! From day one, he has been incredibly knowledgeable, responsive, and genuinely cares about finding the best coverage for my needs. Whether it’s answering questions, making policy adjustments, or guiding me through claims, Alex always goes above and beyond to make the process smooth and stress-free. If you’re looking for a reliable and trustworthy insurance agent, I highly recommend Alex—he truly puts his clients first!"

"The Joseph Ferro office is especially responsive. If you are going with State Farm, go with them."

"Just moved to GA and needed help setting up insurance for my first time. I worked with Aaron and he got me hooked up with everything I needed. Excellent service."

"I have been insured with State Farm for over 30 years and I LOVE working with this office!! Their customer service is fantastic! They answer calls promptly and the staff is always friendly. If they don't know the answer to one of my many questions, they take the time to find out and call me back with accurate information about my policies. I am so grateful that Joseph Ferro and his team are handling my insurance needs!"

"Everything was great, for years.....until it wasn't! We've been with this State Farm office, for years. Until we decided to add on our home insurance. Which turned into a nightmare overnight. At first, we added on the insurance. Then weeks later, I received a call from Cory Hall that the insurance was going to be cancelled, after one months of insurance. I was given no reason, initially. Only after asking the reason why, it was only then, that Cory Hall mentioned he would have to do more research. (???). He called back saying it was the Underwriters decision and that the home inspector saw debilitating shingles on the roof. (???) Impossible. We just purchased the house and the previous owner had replaced the roof five months prior. ($15,000) That the owner paid out of pocket, himself. So, to me, that set off a red flag. I asked Cory Hall for a picture that the inspector used as proof. I was initially sent ONE pic, that did not even look to be the color of our roof and that appeared to NOT show a debilitating roof. The new roof was black. The pic sent looked the color of our old roof, which was gray. I disputed this. Mr. Cory Hall told me he would petition the underwriters again, after I submitted the bill of receipt from the company who installed the new roof. He told me it would take 24 to 48 hours to get a response. Well, I received NO response. Nothing. I was called days later. By this time, it didn't matter. I pursued another company for auto and home insurance. I really wish this office was open and upfront as to why I was initially denied the insurance. I felt as if there were other reasons, that were not disclosed to me. I feel this way due to all the "run around" of chasing down a reason as to why the declining. Be careful with this office. If you get the run around too, regarding a cancellation. No point chasing down the reason, just move on to another insurance competitor. I felt like I was such a bother and a nuisance regarding this matter, I should have saved myself a lot of time and energy....when I initially was told that the homeowners insurance was being cancelled, I should have just immediately begun the search on cancelling them , as well, (regarding all my other insurances with this office). 👎🏼🥴🤔🧐 In response to the response: There is nothing to discuss any further on this matter. Whether the issue was ultimately underwriters or not, no one seemed to advocate for us, nor care. That fact can't be changed. I felt like a nuisance to your office and a hassle. Your happy with the results, I get it! 👍🏼"

"I needed to change a few things with my auto pay and Joseph was very kind and helpful. He was able to answer all of my questions and helped me with the changes I needed to make. Very happy with the customer service I have received."

"Mr. Ferro along with all the agents handle my inquiries with no issues. They provide outstanding customer service and explain the policies in a way that is easy to understand. Thank you for your time as always, and keep up the great work!!"

"I had an excellent experience at Joseph Ferro State Farm. Aaron took the time to thoroughly explain all my options and helped me choose the best coverage for my needs. The customer service is top-notch, and I truly feel like they have my best interests at heart. I highly recommend this office to anyone looking for reliable, knowledgeable, and friendly insurance agents. Thank you for making this such a positive experience!"

"Just wanted to leave a review I have had a lot of issues with other insurance providers until I found Joe at Statefarm! He literally picks up the phone personally half the time or calls me back directly in short order to take care of whatever issues I have immediately. I hate going through automated machines and robots so I cannot express what an absolute blessing it is to have such a great and almost personal like relationship with someone that actually looks out for my best interest and takes care of me! If I even have a question about something that I’m thinking about he will run the numbers and get me a quote on the spot of fix any issue I have! You cannot find better customer service anyway on the planet! Thank you Joe!"

"Alex is SUCH an asset to your company! He was so helpful and answered every question. His non-pushy approach , and the fact that I wasn’t speaking someone overseas, really helped to assure my husband and I to take a chance on State Farm. I certainly hope that we can continue to have a long relationship with Stste Farm because Alex is such a knowledgeable and likeable guy. Thanks again, Alex!"

"Ryan has excellent customer service and is always extremely helpful and. Great experience thus far."

"Ryan from State Farm is the best! He was sure I was aware of all my options and left me with no questions unanswered."

"Kelly was very patient and went above and beyond to answer our questions, and provide the best policy for our needs. Awesome experience, and highly recommend!"

"I have the best customer service experience with this particular State Farm office specifically my guy Alex. Who is always so kind and professional and I would recommend them to anyone looking for knowledgeable and super courteous staff. Thank you ALEX and the team ."

"Joseph ferro and Aaron were very helpful to me they went above and beyond to help me with my services and they were very knowledgeable with my home and auto insurance I just wanted to thank them with this review."

"Great service."

"Alex has reached out periodically to inquire about my intentions for my existing term policies. He has sent illustrations and discussed the options. I look forward to revisiting the matter soon"

"This office is the best. Nick helped me by making switching to State Farm so easy! I wish I did it sooner. If anybody else is ready to work with agents who really care then this is the office for you."

"Joseph's team is awesome!! Shout out to my guy Ryan Lee, he was super helpful in saving me money and helping me switch insurance providers. I am very new to insurance and Ryan helped me and answered any questions I had. Not only was he aweosme to chat with and super knowledgeable, but he was SUPER patient. Things kept coming up and I had to reschedule so much any other person would have just moved on. Not Ryan, he stuck with me and that kind of dedication is something you would want from your insurance agency. When the time comes and I need them, I know they will be there to help. If you are looking for a new insurance company, contact Joseph's team and ask for Ryan!"

"I recently worked with Cory Hall from State Farm to acquire both life insurance and renters insurance, and I couldn’t be more pleased with the experience. Cory was incredibly knowledgeable and patient, taking the time to explain my options clearly and making sure I understood all the details before making decisions. He provided me with personalized recommendations based on my needs, and I never felt rushed or pressured. The entire process was smooth, and I felt confident in the coverage I selected. I appreciate the great customer service and Cory’s professionalism. If you’re looking for an insurance agent who genuinely cares about your needs and will go the extra mile, I highly recommend working with Cory Hall at State Farm!"

"Jake was an absolute pleasure to talk to, and truly listened to my current situation with every intent to help! I highly recommend him to anyone seeking assistance."

"Aaron provided excellent servic. He was professional, knowledgeable, and made the entire insurance process smooth and stress-free. Highly recommend!"