State Farm® Insurance Agent Joseph Ferro

"Great service and a great team of people. Highly recommend."

"Everything was great, for years.....until it wasn't! We've been with this State Farm office, for years. Until we decided to add on our home insurance. Which turned into a nightmare overnight. At first, we added on the insurance. Then weeks later, I received a call from Cory Hall that the insurance was going to be cancelled, after one months of insurance. I was given no reason, initially. Only after asking the reason why, it was only then, that Cory Hall mentioned he would have to do more research. (???). He called back saying it was the Underwriters decision and that the home inspector saw debilitating shingles on the roof. (???) Impossible. We just purchased the house and the previous owner had replaced the roof five months prior. ($15,000) That the owner paid out of pocket, himself. So, to me, that set off a red flag. I asked Cory Hall for a picture that the inspector used as proof. I was initially sent ONE pic, that did not even look to be the color of our roof and that appeared to NOT show a debilitating roof. The new roof was black. The pic sent looked the color of our old roof, which was gray. I disputed this. Mr. Cory Hall told me he would petition the underwriters again, after I submitted the bill of receipt from the company who installed the new roof. He told me it would take 24 to 48 hours to get a response. Well, I received NO response. Nothing. I was called days later. By this time, it didn't matter. I pursued another company for auto and home insurance. I really wish this office was open and upfront as to why I was initially denied the insurance. I felt as if there were other reasons, that were not disclosed to me. I feel this way due to all the "run around" of chasing down a reason as to why the declining. Be careful with this office. If you get the run around too, regarding a cancellation. No point chasing down the reason, just move on to another insurance competitor. I felt like I was such a bother and a nuisance regarding this matter, I should have saved myself a lot of time and energy....when I initially was told that the homeowners insurance was being cancelled, I should have just immediately begun the search on cancelling them , as well, (regarding all my other insurances with this office). 👎🏼🥴🤔🧐 In response to the response: There is nothing to discuss any further on this matter. Whether the issue was ultimately underwriters or not, no one seemed to advocate for us, nor care. That fact can't be changed. I felt like a nuisance to your office and a hassle. Your happy with the results, I get it! 👍🏼 Update as of 04/25/25. I switched my insurance to Allstate and my home owner insurance was approved from their Underwriters. Now, what should I conclude from this approval? I was able to get a cheaper policy and cheaper homeowners insurance. I guess a "thank you" is due. Thank you! 👍🏼💯🤩🥳"

"El mejor Equipo de Agentes en Aseguranzas que jamás había visto!!! Muchas felicidades Equipo de Joseph Ferro."

"Joseph Ferro - State Farm Insurance Agent has always provided the best experience when reviewing my policies. Alex always takes the time to answer any questions I may have, and provides me with all the options available from adding new policies, updating current policies or validating coverage. I was completely impressed with their professionalism and customer focus."

"I've been working with Joseph Ferro at State Farm Insurance, and I couldn’t be more satisfied. He’s extremely professional, always follows through, and truly a man of his word. It’s refreshing to work with someone you can trust. Highly recommend!"

"I’ve had an amazing experience working with Alex at State Farm! From day one, he has been incredibly knowledgeable, responsive, and genuinely cares about finding the best coverage for my needs. Whether it’s answering questions, making policy adjustments, or guiding me through claims, Alex always goes above and beyond to make the process smooth and stress-free. If you’re looking for a reliable and trustworthy insurance agent, I highly recommend Alex—he truly puts his clients first!"

"I have been insured with State Farm for over 30 years and I LOVE working with this office!! Their customer service is fantastic! They answer calls promptly and the staff is always friendly. If they don't know the answer to one of my many questions, they take the time to find out and call me back with accurate information about my policies. I am so grateful that Joseph Ferro and his team are handling my insurance needs!"

"Mr. Ferro along with all the agents handle my inquiries with no issues. They provide outstanding customer service and explain the policies in a way that is easy to understand. Thank you for your time as always, and keep up the great work!!"

"Just wanted to leave a review I have had a lot of issues with other insurance providers until I found Joe at Statefarm! He literally picks up the phone personally half the time or calls me back directly in short order to take care of whatever issues I have immediately. I hate going through automated machines and robots so I cannot express what an absolute blessing it is to have such a great and almost personal like relationship with someone that actually looks out for my best interest and takes care of me! If I even have a question about something that I’m thinking about he will run the numbers and get me a quote on the spot of fix any issue I have! You cannot find better customer service anyway on the planet! Thank you Joe!"

"Ryan has excellent customer service and is always extremely helpful and. Great experience thus far."

"Kelly was very patient and went above and beyond to answer our questions, and provide the best policy for our needs. Awesome experience, and highly recommend!"